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2.22 Turning an Ad Into a Conversion

A conversion is the action we want someone to take after clicking an ad.

For Integrity Hail Solutions, the most important conversions are:

  1. Phone calls
  2. Contact form submissions
  3. Free estimate requests
  4. Get Started button clicks
  5. Map or location clicks
  6. Insurance help inquiries

Conversion path

The conversion path should be simple.

  1. User searches for help
    Example: hail repair near me

  2. User sees the ad
    The ad clearly says Integrity Hail Solutions offers hail repair, paintless dent repair, free estimates, and insurance help.

  3. User clicks the ad
    They are sent to a relevant landing page.

  4. User understands the offer
    The page explains the service, location, process, warranty, and insurance support.

  5. User takes action
    They call, submit a form, or request an estimate.

  6. Lead is tracked
    Google Ads records the call or form submission as a conversion.

  7. Lead is followed up
    The team schedules an estimate or repair.

What makes someone convert?

People are more likely to convert when the page answers their immediate concerns.

Important conversion messages:

  • Free estimate
  • Insurance claim help
  • Fast turnaround
  • Paintless dent repair
  • Factory paint preserved
  • Lifetime workmanship warranty
  • Rental or loaner support
  • Local location nearby

Conversion tracking setup

Before launch, we should track:

ConversionPriorityNotes
Calls from adsPrimaryTrack direct calls from search ads
Calls from websitePrimaryTrack mobile and desktop calls after click
Contact form submissionsPrimaryTrack estimate requests and general inquiries
Get Started clicksSecondaryUseful if the click does not always submit a form
Map clicksSecondaryUseful for location intent
Email clicksSecondaryUseful but usually lower priority than calls/forms

Lead quality matters

A conversion is only valuable if it is a real business opportunity.

A good lead is someone who:

  • Has vehicle hail damage
  • Is in or near a target service area
  • Wants an estimate or repair
  • Needs help with insurance or scheduling
  • Can be contacted by the team

A poor lead might be someone asking about roofing, jobs, DIY kits, or services outside the target area.